to Maximus_G:

Это тебе в догонку более широкое объяснение CRM

CRM was developed as a response to new insights into the causes of aircraft accidents which followed from the introduction of flight recorders and cockpit voice recorders into modern jet aircraft. Information gathered from these devices has suggested that many accidents result not from a technical malfunction of the aircraft or its systems, nor from a failure of aircraft handling skills or a lack of technical knowledge on the part of the crew; it appears instead that they are caused by the inability of crews to respond appropriately to the situation in which they find themselves. For example, inadequate communications between crew members and other parties lead in turn to a loss of situational awareness, a breakdown in teamwork in the aircraft, and ultimately to a bad decision or series of decisions which result in a serious incident or a fatal accident.